Return & Refund Policy
Return & Refund Policy
Thank you for shopping with aeropress. Your satisfaction is our priority. Please read our return and refund policy carefully to understand your rights and obligations.
1. Return Eligibility
Returns are accepted within 14 days of delivery. To be eligible for a return, please ensure that:
- Items are unused, unworn, and returned in their original packaging.
- You provide valid proof of purchase.
2. Non-Returnable Items
The following items are not eligible for return:
- Clearance or final sale products
- Gift cards
- Customized or personalized items
3. Refunds
Once we receive and inspect your returned items, we will notify you regarding the approval or rejection of your refund.
If approved, your refund will be processed to the original payment method within 5–10 business days.
4. Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 7 days of delivery at TrsMarie524@gmail.com. Include photos of the item and packaging to assist with resolution.
5. Return Shipping
Customers are responsible for the cost of return shipping unless the item is defective, damaged, or incorrect. Return shipping costs are calculated and displayed at checkout.
6. Cancellation Policy
Orders can be cancelled within 24 hours after purchase. Please contact us promptly at TrsMarie524@gmail.com if you wish to cancel your order.
Additional Information
Order Processing Time: 1-3 business days
Shipping Time: 7-12 business days
If you have any questions or need assistance, please contact our customer support at TrsMarie524@gmail.com.